Recruiting new team members is time-consuming and expensive. And even then, you don’t always get it right and often have to go through the process again.
Yes, recruitment is necessary but wouldn’t it be better to put more resources into holding onto your current staff?
Let’s look then at what keeps great team members in their job. Obviously people do want to be rewarded for their excellent work, but surveys show money is definitely not the only thing driving them. Employees also need responsibilities, independence, job satisfaction through interesting work, security, promotion, growth, good working conditions and a workplace culture based on open communication.
Some of the ways you could achieve this include:
§ Get all the team involved in decision making and establish one-on-one meetings; be an effective listener
§ Keep the team informed with the big picture as well as the work-in progress
§ Don’t micro-manage – give team members their independence
§ Always try to hire internally first
§ Take performance appraisals seriously and be open and candid in your evaluations
§ Look at career development opportunities with staff and encourage all employees to improve their skills and take on new responsibilities
§ Develop flexible human resource policies on matters such as:
ú Parental leave
ú Working time arrangements
ú Sharing of jobs
§ Treat all ideas, suggestions, issues and problems with utmost importance and action your promises
If an employee does resign, conduct an exit interview to obtain feedback. If there’s a problem somewhere, you need to be able to fix it before losing any further good staff
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