- Do you go that extra mile for your customers?
- Do your customers know exactly what you do and how you do it?
- Are you doing something different from your competitors that should be known by your customers?
- Are there any other differences in what you do that stands out from others in your industry?
- What are the strengths and weaknesses of your business and those of your competitors?
- Are there any strengths that you have over your competitors?
- How experienced is your team? Do they have a particular expertise?
- How good is your quality control?
- How well do you treat your employees or suppliers?
www.astillhawke.co.nz
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