Visitors take priority

Have you ever been in that infuriating situation where the receptionist with whom you are talking is interrupted by the telephone and invariably engages in conversation?

Telephones are hugely important to your business but a caller on the other end of a telephone should not get priority over someone who has made the time and effort to actually visit your business at its premises.

Your telephone answering system could include that the receptionist or greeter immediately diverts any incoming telephone calls when a visitor arrives, so that the visitor receives 100% of the receptionist’s or greeter’s attention during that very important “greeting stage”.